Terms of Service

These Terms of Service govern your access to and use of the websites, applications, and services operated by Atloren LLC (“Atloren”, “we”, “us”), a limited liability company registered in the United States with a mailing address at 7901 4th St N STE 19553, St. Petersburg, FL 33702. By creating an account, purchasing a subscription, or otherwise using our services, you agree to these terms. If you do not agree, do not use the services.

1. Eligibility and accounts

You must be at least 18 years old, or the age of majority where you live, to use our services. You are responsible for the accuracy of the information on your account, for keeping your credentials confidential, and for all activity that occurs under your account. Tell us promptly at legal@atloren.com if you believe your account has been used without your authorisation.

2. The services

Atloren operates a portfolio of software products. Each product may have additional product-specific terms, which apply in addition to these terms. Products described as in development are not generally available, and nothing on this website is a commitment to release a product, a feature, or a release date.

3. Prices, payment, and Stripe

Prices for paid plans are shown on the relevant product's pricing page before purchase, in the currency stated there, and exclude taxes unless we say otherwise. Payments are processed by Stripe, Inc. Card details are submitted directly to Stripe and are not stored on Atloren systems. By purchasing, you also accept Stripe's applicable terms, and you confirm that you are authorised to use the payment method you provide. You are responsible for any taxes, duties, or bank charges that apply to your purchase.

4. Subscriptions and renewal

Subscription plans renew automatically at the end of each billing period at the then-current price until cancelled. You may cancel at any time from your account settings or by emailing contact@atloren.com; cancellation takes effect at the end of the current billing period and you keep access until then. We will give at least 14 days' notice by email before any price change affecting your subscription.

5. Refunds

If a paid service does not work as described, contact us at contact@atloren.com within 14 days of the charge and we will investigate and, where the fault is ours, refund the affected period. Consumption-based charges already incurred and amounts corresponding to usage already delivered are not generally refundable. This does not affect statutory rights that apply to you.

6. Acceptable use

You may not use our services to break the law, to infringe anyone's rights, to distribute malware, to attempt unauthorised access to our systems or those of others, or to resell the services without our written agreement. For products that generate or alter media, including Swapryn, you must have the rights or consent needed for the material you upload, and you may not create content that depicts a real person in a false or defamatory way, that is sexual content involving any identifiable person without their consent, that involves minors, or that is intended to deceive, harass, or impersonate. We may suspend or terminate accounts that breach this section.

7. Your content

You keep ownership of the content you upload. You grant us a limited licence to host, process, and transmit that content solely to operate and support the service for you. You are responsible for keeping your own copies of anything important to you.

8. Our intellectual property

The services, including software, interfaces, trade marks, and the Atloren name and logo, remain our property or that of our licensors. These terms grant you a limited, non-exclusive, non-transferable right to use the services while your account is in good standing, and nothing more.

9. Third-party services

Our services rely on third parties including payment, hosting, and analytics providers, and may link to sites we do not control. We are not responsible for third-party services or their content, and your use of them is governed by their own terms.

10. Disclaimers

The services are provided on an “as is” and “as available” basis. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted or error-free.

11. Limitation of liability

To the extent permitted by law, Atloren is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to the services is limited to the amounts you paid us for the affected service in the twelve months before the event giving rise to the claim. Nothing in these terms limits liability that cannot lawfully be limited.

12. Suspension and termination

You may stop using the services at any time. We may suspend or terminate access if you breach these terms, if required by law, or if continued provision would expose us or our users to material risk. On termination, your right to use the services ends; sections that by their nature should survive will survive.

13. Changes to these terms

We may update these terms. If a change is material, we will give notice by email or in the product before it takes effect. Continued use after the effective date means you accept the revised terms.

14. Contact

Questions about these terms: legal@atloren.com. Atloren LLC, 7901 4th St N STE 19553, St. Petersburg, FL 33702, United States.